Responsible Gaming on the 3090 Platform
Playing safely and responsibly is at the heart of 3090's commitment to every user in Malaysia. This page provides guides, self-control tools, and support resources to help you enjoy entertainment without it affecting your daily life.
We care about your well-being — not just your gaming experience.
3090's Commitment to Responsible Gaming
3090 believes that online betting and gaming should be an enjoyable source of entertainment — not a cause of stress or financial hardship. That is why we have built this platform with responsibility as a core principle, not just a formality.
We recognise that a small number of users may struggle to control their gaming habits. In these situations, 3090 is committed to providing clear information, accessible self-control tools, and genuine support to anyone who needs it.
Responsible gaming means playing within limits — of ability, time, and money — that you set for yourself, and always being able to stop when you want to. If you find you cannot, that is a sign you should seek help.
Recognise the Signs of Risky Behaviour
Spotting problems early can prevent more serious consequences. Watch out for these signs in yourself or someone you care about:
- Borrowing money to gamble or play
- Using money meant for daily expenses to bet
- Feeling the urge to chase losses
- Hiding betting-related expenses
- Feeling anxious or irritable when not playing
- Neglecting family or work responsibilities
- Playing to escape from problems
- Unable to stop even when trying to
If you recognise two or more of the signs above, we encourage you to use the available self-control tools or seek professional help.
Set Limits and Stay in Control
One of the most effective ways to game responsibly is to set clear limits before you start. Here is a practical guide you can follow:
Decide on a maximum amount in MYR you are comfortable spending on entertainment each week or month. Think of it like a leisure budget — not an investment or a source of income.
Limit your daily play time. Set an alarm or reminder so you stay aware of how much time has passed. Keeping sessions to one or two hours a day is a healthy practice.
Schedule days or weeks with no gaming at all. Regular breaks help you reassess your habits and ensure this form of entertainment does not take over your daily routine.
Available Self-Control Tools
The 3090 platform offers several tools you can use to manage your gaming experience with greater control:
- Deposit Limit: You can request a daily, weekly, or monthly deposit limit through customer support. This limit ensures the amount you load into your account never exceeds what you have set.
- Cooling-Off Period: If you feel you need a break from the platform, you can request a temporary cooling-off period. During this time, your account will be suspended and you will not be able to log in or make any transactions.
- Self-Exclusion: For users who need a more serious step, our self-exclusion feature lets you request a longer-term account closure. Contact our support team to activate this option.
All self-control requests are handled with the utmost seriousness and confidentiality. Reach out to our team at [email protected] for assistance.
Minor Protection
3090 strictly prohibits anyone under the age of 18 from using any service or feature on the platform. All users are required to verify their age upon registration, and we reserve the right to request verification documents at any time.
We encourage parents and guardians to take the following steps to protect their children from accessing online betting platforms:
Enable parental control settings on devices and browsers used by children in your home to block access to betting websites.
Talk to your children about the risks of online betting and why it is important to wait until they reach the legal age.
If you suspect your account has been accessed by a minor, please contact us immediately so we can take the appropriate action.
Maintain Life Balance and Get Support
Tips for Staying Balanced
Online entertainment — including Sports Betting and casino games on 3090 — should make up only a small part of your leisure time, not the main focus of your day. Here are some tips for keeping a healthy balance:
- Make sure your work, family, and social commitments are taken care of before you start playing
- Do not play when you are feeling stressed, sad, or angry
- Treat winnings as a bonus, not a guarantee — and never chase your losses
- Make time for other activities you enjoy outside of gaming
- Talk to someone you trust if you feel gaming is starting to have a negative impact on your life
Professional Help Resources
If you or someone you know needs help with gambling habits, please seek professional support. Helplines and counselling services are available in Malaysia to guide you through the recovery process.
You can also reach the 3090 support team via email at [email protected] for guidance on the self-control tools available on our platform.
Remember — asking for help is a sign of strength, not weakness.
Play Smart, Enjoy Safely
If you have any questions about responsible gaming or need help managing your account, the 3090 team is ready to assist. Visit our FAQ page or contact us directly.